In the current climate the need for creative approaches to problem solving has never been greater. In fact a recent report said creative thinking was one of the top 3 skills required for 2020.

If you are often faced with problems and would like a systematic approach to deal with them – this course is for you. We’ll introduce you to a 6 step framework that can be used on a variety of problems or challenges.

The workshop promotes the use of both analytical and creative thinking, both sides of the brain, thus maximising all your thinking capacity.

This course is equally suitable for businesses, local government and voluntary organisations.

creative process model

Outline of the Creative Problem Solving Process

Step 1: Set the focus

It all starts with ‘setting the focus’ i.e getting clear on your problem. Playing around with how you phrase the problem is an important step and can sometimes spark ideas for possible solutions.

Step 2: Context- understanding why?

This stage involves data gathering. What do we know about the issue, who’s involved, is it really a problem? We would also look into the root causes of the problem using a ‘fish bone’ diagram or the Why? Why? tool.

8134247_sStep 3: Idea Generation: 

Now for the creative part. Use simple brain storming or for more out of the box thinking we’ll introduce you to creative thinking tools. Creative thinking tools are ways to ‘trick your brain’ to think differently, more innovatively. This is where quantity is more important than quality and we develop an ‘Ideas Pool’.


Step 4: Selection and evaluation

Ideas that have the most potential are then shortlisted and explored further. A formal evaluation process can then be used to see which ones go through to implementation.

Step 5: Implementation: Create an action plan to implement your chosen idea.

Step 6: Review : Design a review and monitoring system to ensure that your solution solves your problem.

“It is without a doubt that the delegates enjoyed it and it met the set objectives.  Your interactive style coupled with the tools you shared made the session very practical. On a personal note, thank you for taking on the project, understanding the brief so adequately and delivering to my expectations. I would definitely recommend you and hope we can work together again in future.”

Lillian Magero, Westminster Council

This course is an ideal introduction to creativity as it still involves the problem solving/ right brain activity people are used to but also has an element of stretch. It also comes with a comprehensive course booklet with lots of additional information.

Contact us today to see how this could best work for you.

Download course details here: Creative-Problem-Solving-course-outline

 “It has made me start thinking about addressing the traditional ‘embedded’ problems in the workplace in new ways.” 

It was fun to learn different tools. I also wanted to learn more about this so wished it was longer!”