Collaboration Conference

Collaboration Conference

I have the good fortune to work with some of the most forward thinking organisations in the area – Cardiff Community Housing Association (CCHA) being one of them. Last year they won the Chartered Institute of Housing’s Customer Service award for their work...
The Paradox of Creativity

The Paradox of Creativity

So here’s the thing- I wasn’t excited about teaching my Creative Thinking course as it was. There was something missing- something that just didn’t feel congruent about what I was teaching and what I believed on a gut level about creativity. The...
Inspired by Apprentice winner Mark Wright

Inspired by Apprentice winner Mark Wright

Yesterday I had the good fortune to hear a talk from Mark Wright and was totally inspired so inspired I thought I’d share my inspiration with you. Firstly he turned up despite collapsing on stage 2 days earlier due to an as yet undiagnosed health condition-...
HR Awards: Finalist in Art category

HR Awards: Finalist in Art category

Super-pleased to announce that I am a finalist in the prestigious HR awards – in the Arts category. I have used art and ‘making’ to unlock creativity in people across a variety of sectors: Senior Partners of a law firm, Watkins & Gunn, have...
An award winning customer service project

An award winning customer service project

So proud to report that one of the projects I’ve been working on for the past 18 months won a social housing industry award. Cardiff Community Housing Association (CCHA) came first in the customer excellence category at the Chartered Institute of Housing...